Teacher support
Questions before your first printable?
Find the practical details about choosing a resource, receiving your files and using them with your learners.
What does Printable Lesson Lab sell?
Printable Lesson Lab offers downloadable teaching resources made with Craft My Lesson. Each product page describes the activity and the files included. Choose a resource by its preview, learning task and preparation requirements.
Will I receive a physical product?
No. The resources are digital downloads. Nothing is shipped. You print the materials yourself when the activity requires paper.
How do I receive my files?
After checkout, Payhip provides access to your downloads and sends an email receipt with a download link. Use the email address you can access, and keep the receipt so you can find your order again.
What if I cannot find the download email?
Check spam, promotions and the inbox used at checkout. If the email is still missing, contact us with the order email, product name and approximate purchase date. Do not send passwords or full payment-card details.
Are all resources PDFs, and can I edit them?
The product description lists the supplied formats. A printable PDF is not automatically an editable template. Editable source files are included only if the product page explicitly says so. If a download is a ZIP archive, extract it to access its contents.
Which ages or grades are the activities for?
Suitability varies by activity. Review the sample pages, reading level, writing demands and instructions before you buy. Use your knowledge of your learners to decide whether a resource needs extra support or an extension.
How should I print a resource?
Follow its included instructions for paper size, scale and orientation. Print one test copy before preparing a class set, especially for pieces that need to fit together. Our guide to using printables covers the main checks.
Can I share or resell the files?
Follow the usage terms supplied with the product. Please do not upload, redistribute or resell the digital files. Ask us if you need permission for use across multiple classrooms or a wider group.
Does a purchase include Craft My Lesson credits?
No. A store purchase gives you the files described on the product page. Craft My Lesson is a separate platform for creating activities with your own images; its account, subscriptions and credits are separate.
What if a file is incorrect or does not open?
Contact us with the product name, order email and a brief description of the issue. Include the error message if there is one. We can review the file or delivery problem and help you find an appropriate resolution. See our refund policy for the terms that apply to digital purchases.
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